👶 Parent-Friendly Note: We know how important it is to get the perfect fit for your little one. Our hassle-free returns process is designed with busy parents in mind – simple, transparent, and caring.

Our Return Promise

At Tiny Trends Baby, we stand behind our quality baby essentials. If you’re not completely satisfied with your purchase of clothing, accessories, or gear, we’re happy to offer returns or exchanges within 15 days of delivery.

Easy 3-Step Return Process

Step 1: Initiate Your Return/Exchange

Email our parent-friendly support team at [email protected] within 15 days of receiving your order. Please include:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return (helps us improve!)
  • Whether you prefer a refund or exchange
Email Template: Subject: Return/Exchange Request for Order #[Your Order Number] Hello Tiny Trends Baby Team, I’d like to request a [return/exchange] for my recent order: Order Number: [Insert] Item(s): [Product Name, Size, Color] Reason: [Too small, wrong color, etc.] I prefer: [Refund to original payment method / Exchange for
Sale!
(+) People People Shoes ACE Kids
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Kids Shoes

(+) People People Shoes ACE Kids

Original price was: $55.00.Current price is: $38.50.
] Shipping Address: [Your Name] [Your Address] Thank you, [Your Name] [Your Email]

Step 2: Package & Ship

Once approved, you’ll receive return instructions. Please:

  • Include all original tags and packaging
  • Securely package items to prevent damage
  • Ship to: Baby Clothing Shop, 260 Park Avenue, Pooler, US 31322

📦 Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Step 3: Processing

Allow 3-5 business days for processing after we receive your return. You’ll receive email confirmation when complete.

Refund Details

Once approved:

  • Timing: Refunds process within 3-5 business days after we receive your return. Allow additional time for your bank/PayPal to post the credit (typically 3-10 business days).
  • Method: Refunds go to your original payment method (Visa, MasterCard, JCB, or PayPal).
  • Amount: Original item cost minus any shipping fees (unless return is due to our error).

Exchange Details

For exchanges:

  • We’ll ship your new item once we receive the return
  • Price differences will be charged/refunded as needed
  • Free shipping applies to exchanges over $50

Special Considerations

🚫 Non-Returnable Items: For hygiene reasons, we cannot accept returns on Body Suits, Hats/Mittens, Leggings/Socks, and Swimwear unless defective or incorrect. Diaper bags and accessories must be in original packaging with tags attached.

International Returns

For our global customers (excluding parts of Asia and remote areas):

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please mark as “Returned Goods” to avoid additional charges

Questions?

Our caring customer service team is here to help at [email protected]. We typically respond within 24 hours (except weekends).

💖 From Our Family to Yours: We understand the challenges of finding perfect baby items. Our return policy reflects our commitment to making your parenting journey just a little easier.